Course Overview

The aim of this course is to provide delegates with the basic knowledge and skills required to perform first, second and third party audits of QMS against ISO 9001:2015 in accordance with ISO 19011 and ISO/IEC 17021 as applicable.

The course will provide technical knowledge and practical skills to become a competent Lead Auditor

Course Approval

The course is approved by Exemplar Global earlier known as RAB-QSA and therefore is certified and has worldwide recognition.

Course Description

The course teaches fundamental auditing principles and practices in conformance with national and international accepted norms and regulations relating to QMS ISO 9001:2015 requirements

By attending this course participants will also gain necessary auditing skills through activity based learning and practical auditing experience with coaching, group workshop and open forum discussions.

Experienced trainers guide participants through the entire audit process; from initiation to conducting follow up

Successful completion of this course by passing the relevant examination and skills assessment will demonstrate knowledge and basic skills to undertake and lead a management system audit

Participants succeeding the exam will be given a Lead Auditor Training certificate and those who fail shall be awarded an attendance certificate. The course satisfies the training requirements for initial certification as an Exemplar Global QMS Auditor. Further progress can be made on to the Graduate courses as offered by Exemplar Global

Learning objectives

• Understand the operations of a Quality Management System (QMS) based on ISO 9001
• Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
• Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
• Learn how to lead an audit and audit team
• Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
• Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Who should attend

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management System

Pre Requisite

A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles

Duration of course

• 05 days or 40 hours.
• Zoom platform is used for conducting the training
• Attendance is mandatory on all days
• Medium of training will be English

Course Agenda

• Day 1: Introduction to Quality Management Systems (QMS) and ISO 9001
• Day 2: Audit principles, preparation and launching of an audit
• Day 3: On-site audit activities
• Day 4: Closing the audit
• Day 5: Certification exam