ISO 9001

ISO 9001 QUALITY MANAGEMENT SYSTEM

Course Overview

The aim of this course is to provide delegates with the essential knowledge and practical skills required to conduct first, second, and third-party audits of Quality Management Systems (QMS) against ISO 9001:2015, in accordance with ISO 19011 and ISO/IEC 17021, as applicable.
This course equips participants with the technical understanding and auditing proficiency needed to become competent Lead Auditors in QMS environments.

Course Description

This course is approved by Exemplar Global (formerly known as RAB-QSA) and is internationally recognized. The certification awarded upon successful completion meets global standards and is valued across a wide range of industries.

Course Description

Participants will learn the core principles and practices of auditing in alignment with internationally accepted norms and regulatory frameworks related to ISO 9001:2015.
The course delivers a balance of theoretical understanding and practical audit experience, enhanced through activity-based learning, interactive group workshops, real-world simulations, and guided discussions.

Led by experienced trainers, the program walks participants through the full audit process—from preparation and execution to reporting and follow-up.

🔸 Those who pass the final examination and skills assessment will receive a Lead Auditor Training Certificate.
🔸 Those who do not pass will be awarded a Certificate of Attendance.

This course meets the formal training requirement for initial certification as an Exemplar Global QMS Auditor, and allows for further advancement into Graduate-level certifications offered by Exemplar Global.

Learning objectives

  • Understand the operations of a Quality Management System (QMS) based on ISO 9001
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
  • Learn how to lead an audit and audit team
  • Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
  • Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Who should attend

  • Auditors seeking to perform and lead Quality Management System (QMS) certification audits
  • Managers or consultants seeking to master a Quality Management System audit process
  • Individuals responsible for maintaining conformance with QMS requirements
  • Technical experts seeking to prepare for a Quality Management System audit
  • Expert advisors in Quality Management System

Pre Requisite

A fundamental understanding of ISO 9001 and a comprehensive knowledge of audit principles are recommended for all participants.
 
 

Duration of course

  • 05 days or 40 hours.
  • Zoom platform is used for conducting the training
  • Attendance is mandatory on all days
  • Medium of training will be English

Course Agenda

  • Day 1: Introduction to Quality Management Systems (QMS) and ISO 9001
  • Day 2: Audit principles, preparation and launching of an audit
  • Day 3: On-site audit activities
  • Day 4: Closing the audit
  • Day 5: Certification exam

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